- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Auto Body & Refinishing Services, near Gallatin, TN
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Wish you had more than just 5 stars!!! Office and shop personnel very friendly, professional and easy to deal with. Excellent paint refinish on my hood. Matches perfectly to other sections. Car ready when promised. Prices are very fair. Glad to recommend you to anyone, and even more glad to deal locally with an established business and family. Hoping you also do mechanical work on foreign cars, since I will come to you for any future work. Thank you once again for the job that you did for me. Really appreciate the way you run your business, and put such emphasis on customer satisfaction.~ Mike Miron, 08/25/2022